Privacy Policy
Last updated: November 2, 2026
Hanbi Korea ("we") runs LeaseReel. This page explains what we collect and why. Questions: hanbi3474@gmail.com.
In short: where your information is kept
| What | Who keeps it |
|---|---|
| Login (email, and name/photo if you use Google) | Clerk, our login provider. We never see your password. With Google sign-in, Google checks your password — not us. |
| Card and billing details | Polar (seller of record) and its processor Stripe. We never see your full card number. |
| Your photos and finished videos | Your own device. Videos are made in your browser; we don't store your photos or videos. |
| Plan and video count | Us (stored with Upstash): your account ID, plan and how many videos you've made — nothing else. |
How we keep your data safe
- Encrypted connections: every page, sign-in and payment uses HTTPS.
- No passwords or cards on our servers: sign-in is handled by Clerk (SOC 2 Type 2 audited) or Google, and payments by Stripe (PCI DSS Level 1 certified) through Polar.
- Only the minimum: we keep your account ID, plan and video count — not your photos, videos or card details.
- Protected admin access: our main admin account uses two-step verification.
- We'll tell you: if we ever learn of a problem that affects your data, we'll email you promptly.
No online service can promise perfect security, but we design LeaseReel to hold as little of your information as possible.
What we collect
- Account: your email address (and name/photo if you sign in with Google), handled by our login provider Clerk.
- Usage: how many videos you've made and when, your plan, and refund requests — to run free trials, billing and refunds.
- Voice-over text: the short sentences for your video are sent to Microsoft Azure Speech to create the audio. We don't keep them.
- Payments: handled by our payment partner, which acts as the seller of record. We never see your full card number.
- Ideas & requests: what you write in the “Ideas & requests” box and, if you give it, your email — only our team reads it, to decide what to build and to tell you when it's ready.
- Basic analytics: page visits and which link brought you here, without advertising trackers.
Your photos
Videos are created in your browser, and your full-size photos are not uploaded to our servers.
Auto mode only: small, reduced copies of your photos are sent to our AI provider, Anthropic (Claude), so it can describe the rooms and write your captions. We don't store these copies, and Anthropic does not use API inputs to train its models. Don't want this? Use Custom mode — then no photos leave your device.
We don't sell your data or use it for advertising.
Emails
We send account and billing emails, and at most occasional product updates you can unsubscribe from in one click.
Keeping and deleting data
Delete your account anytime from your account page; we remove your email and usage history within 30 days. Payment records are kept by our payment partner as required by tax law.
Your rights
You can ask to see, correct or delete your data by emailing us. California residents and others with similar rights can use the same address; we respond within 30 days.
Service providers
Clerk (login), Google (optional sign-in), Polar and Stripe (payments), Vercel (hosting), Upstash (usage records), Microsoft Azure (voice), and Anthropic (AI captions in Auto mode). Data may be processed in the United States and South Korea.